Industry Relations

CADA’s Industry Relations department supports cooperative and fair relations between automobile dealers and their respective manufacturers, in pursuit of the mutual success of both dealers and manufacturers.

industry icon

Our industry relations program:

  • Protects the interests of dealers under the franchise system
  • Remains proactive on industry issues to protect dealers in a changing industry
  • Nurtures and maintains a positive dealer/manufacturer relationship through reasoned dialogue and collaboration
  • Manages the Dealer Satisfaction Index Survey (DSI)
  • Presents the DSI Awards to the highest ranking manufacturer lines in the survey
  • Works with the Industry Relations Committee to oversee the Industry Relations Fund
  • Produces the annual CADA Summit, where the best and brightest minds meet to discuss the future of the retail automobile industry in Canada
  • Maintains an ever-expanding information and knowledge source
  • Presents the Year in Review

Industry Relations Contacts


Relations industrielles

Le service des relations industrielles de la CADA travaille à favoriser des relations de coopération équitables entre les concessionnaires d’automobiles et leurs constructeurs respectifs dans l’espoir de maximiser le succès mutuel des concessionnaires et des constructeurs.

industry icon

Notre programme des relations industrielles :


Personnes-ressources des relations industrielles

Tim Ryan

Vice-President and Director Industry Relations & General Counsel

905.940.4959
1.800.463.5289 Ext. 223
timryan at cada.ca

Tim Ryan

Vice-président et directeur des relations industrielles et avocat général

905.940.4959
1.800.463.5289, poste 223
timryan at cada.ca

Bonnie Wasser

Industry Relations Manager


905.940.4959
1.800.463.5289 Ext. 229
bwasser at cada.ca

Bonnie Wasser

Responsable des relations industrielles


905.940.4959
1.800.463.5289, poste 229
bwasser at cada.ca